OTC Benefits Eligible Items Online & In-Store (2024)

OTC Benefits Eligible Items Online & In-Store (1)

Maximize your Medicare
Advantage OTC benefits

Don't miss out! Shop online with your OTC benefit card. Most plans provide a monthly or quarterly allowance to buy the items you need to stay well. Check your plan for details.

Shop all eligible items

How it works

OTC Benefits Eligible Items Online & In-Store (14)

Shop like normal

Add OTC eligible items and other items to the same shopping cart.

OTC Benefits Eligible Items Online & In-Store (15)

Add your OTC card

At checkout, add your OTC benefit card to pay, and we’ll sort the qualifying items.

OTC Benefits Eligible Items Online & In-Store (16)

Ineligible items?

If you have ineligible items in your cart, we’ll ask you to add another payment method.

OTC Benefits Eligible Items Online & In-Store (17)

Earn rewards

You can still use coupons or offers & earn rewards if you’re signed in.

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Have a question about your specific eligibility?

Just call the number on the back of your card.

  • What is an OTC benefit card?

    An OTC benefit card is funded by select health plans and primarily awarded to plan members participating in an associated Medicare Advantage (Part D) program.

    A physical OTC benefit card is provided annually to eligible members, along with a predetermined amount put onto the card that is only to be used for eligible OTC items.

    Depending on the health plan, funds are loaded or reloaded to the card on a monthly, quarterly or annual basis. OTC funds not used during the allotment period are lost and do not roll over to the next period, unless the health plan specifically allows for a rollover period.

    This program enables Walgreens customers to purchase OTC card eligible items using their OTC benefit card. OTC card eligible items often include health and wellness products, such as cough and cold remedies, vitamins, medical equipment and more. If an item is eligible, the cost of the item is subtracted from an OTC card’s available balance at checkout.

  • How do I use my OTC benefit card at Walgreens?

    Your OTC benefit card can be used online and in-store. You may use it online during checkout and save it as a payment method to your Walgreens.com account.

  • How do I check my OTC balance to make sure I can complete my purchase?

    You may check check the balance on your OTC benefit card by calling the number on the back of your card or signing in to your OTC plan provider’s online member portal.

  • How do I know if I can use my OTC benefit card on specific items?

    To confirm item eligibility, call your OTC plan provider at the number listed on the back of your card.

  • Can I use my OTC benefit card with other discounts or coupons?

    Yes. OTC benefit cards can be used when redeeming other valid discounts, coupons, or promotions, including myWalgreens Cash rewards for myWalgreens members.

  • Can I use my OTC benefit card to cover shipping, or delivery fees?

    Shipping and delivery fees may be covered, depending on your OTC benefit plan.

    To confirm item eligibility, you can visit your OTC plan provider's online member portal or call your OTC plan provider at the number listed on the back of your card.

  • Can I return an item purchased with my OTC benefit card?

    Any items purchased through an OTC benefit plan are subject to Walgreens return policy: https://www.walgreens.com/topic/help/shophelp/returns_help_main.jsp

    If an item is eligible for a return, we will attempt to return the OTC funds used for the initial purchase to your OTC card balance. If the funds cannot be returned to your OTC benefit card (due to your plan's balance limit, timing, or other restrictions), we will issue your refund in the form of a Walgreens gift card.

OTC Benefits Eligible Items Online & In-Store (2024)

FAQs

What items can I buy with my OTC card? ›

Eligible items include:
  • Nicotine replacement therapy items.
  • Band aids and first aid supplies.
  • Food scales.
  • Oral hygiene care products.
  • OTC antibiotic creams/ointments.
  • OTC antihistamines and allergy sprays.
  • OTC cold/cough/flu drugs.
  • OTC pain relievers.

Can I buy laundry soap with my OTC card? ›

You can also get everyday items like laundry detergent, soap and toothbrushes.

Can I buy soap and shampoo with my OTC card? ›

OTC items are not eligible for reimbursem*nt if they are normally used for general health, are not used to treat a medical condition (e.g. toothpaste, mouthwash, lotion, shampoo) or are cosmetic in nature (e.g. teeth whitening products, wrinkle reducers). See additional examples in the OTC Chart.

Can I buy paper towels with an OTC card? ›

You can use your card to buy things like: Food and fresh groceries, like meat, vegetables, and canned goods. Everyday items, like toothpaste, shampoo, deodorant and shaving cream. Household goods, like laundry detergent, paper towels and tissues.

What is OTC in grocery? ›

OTC (Over-the-Counter) Plus and OTC Card. Staying healthy is easier with a Healthfirst OTC Plus and OTC card. Save on items you use every day, such as toothpaste, eye drops, aspirin, and more, when you shop at participating neighborhood stores and select online retailers, with free home-delivery options available.

Can I buy coffee with my OTC card? ›

Items that do not qualify include non-food and pet items, alcohol, baby formula, candy, chips, coffee shop items, desserts, fresh baked goods, soda, and tobacco. To check if an item is approved, members can download the Healthy Benefits Plus app, scan the product and it will advise if item is allowable.

What are considered over-the-counter items? ›

Over-the-counter (OTC) medicines are those that can be sold directly to people without a prescription. OTC medicines treat a variety of illnesses and their symptoms including pain, coughs and colds, diarrhea, constipation, acne, and others.

Does an OTC card cover bread? ›

OTC Food Benefit Card

It can be used to purchase eligible food items such as fresh fruits and vegetables, milk, bread, eggs. You can find a complete list of eligible items by clicking on this link: Full list of eligible items.

Is deodorant covered by OTC? ›

Anti-perspirants/Deodorants

Because of this, all anti-perspirant/deodorant products are considered OTC drugs and are regulated by the FDA. The effect of an anti-perspirant on reducing underarm sweat and wetness has the additional effect of reducing odor.

Is mouthwash an OTC item? ›

There are two main types of mouthrinse: cosmetic and therapeutic. Therapeutic mouthrinses are available both over-the-counter and by prescription, depending on the formulation. There are therapeutic mouthrinses that help reduce or control plaque, gingivitis, bad breath, and tooth decay.

What is allowed on an OTC card? ›

OTC card eligible items often include health and wellness products, such as cough and cold remedies, vitamins, medical equipment and more. If an item is eligible, the cost of the item is subtracted from an OTC card's available balance at checkout.

Does OTC card cover pads? ›

Now, FSA/HSA holders can use their debit card when buying eligible products. Menstrual or feminine care products are also recognized as eligible expenses – including pads, tampons, cups, and other period care items.

Can you use OTC card at self checkout at Walmart? ›

Simply follow the prompts to finalize your purchase using your OTC funds. Congratulations! You've conquered the self-checkout lane with your OTC card. Now, take a moment to bask in the warm glow of digital victory and the delightful (or maybe slightly terrifying) receipt that emerges from the machine.

What does OTC card pay for? ›

OTC card eligible items often include health and wellness products, such as cough and cold remedies, vitamins, medical equipment and more. If an item is eligible, the cost of the item is subtracted from an OTC card's available balance at checkout.

Can I buy candy with OTC card? ›

"You can use your benefits to purchase OTC products including allergy medication, cough drops, first aid supplies, oral care, pain relievers, vitamins, and more," reads the Health Benefits website. Certain items such as soda, candy, chips, and other junk foods are usually not eligible for purchase with the card.

What can I buy with my OTC card 2024? ›

Eligible products include OTC remedies or medicines to alleviate or treat illness or injury, dental care products, eye and ear care products, and incontinence supplies (adult diapers).

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