Verizon Fios Outage Map (2024)

Verizon Fios Outage Map (1)

The map below depicts the most recent cities in the United States where Verizon Fios users have reported problems and outages. If you are experiencing problems with Verizon Fios, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Verizon Fios users affected:



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In the last three months, how would you rate Verizon Fios?

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Verizon Fios Outage Map (9)

Verizon Fios is a bundled broadband internet access, telephone, and television service that operates over a fiber-optic communications network with over 5 million customers in the United States.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Washington, D.C., DC164
Brooklyn, NY160
Philadelphia, PA143
New York City, NY100
Pittsburgh, PA38
Baltimore, MD33
The Bronx, NY28
Boston, MA27
Queens, NY27
Newark, NJ27
Jersey City, NJ26
Alexandria, VA23
Louisville, OH21
Oklahoma City, OK18
Ashburn, VA18
Buffalo, NY17
Fairfax, VA17
Birmingham, AL17
New Castle, DE16
Arlington, VA14
Syracuse, NY13
Staten Island, NY12
Albany, NY12
Richmond, VA12
Hyattsville, MD11
Virginia Beach, VA11
Plymouth Meeting, PA11
Atlanta, GA10
East Orange, NJ10
Woodbridge, VA9


Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.


Verizon Fios Issues Reports

Latest outage, problems and issue reports in social media:

  • Verizon Fios Outage Map (11)Bobby_Camerlinck (@CamerlinckB) reported

    @DritaDavanzo @verizonfios Um...our grocery store, bar and service garage are all closed on Sunday...The Horror!

  • Verizon Fios Outage Map (12)Mugsy Donegan (@MugsyDonegan) reported

    @livingrightco @verizonfios AT&T just as bad

  • Verizon Fios Outage Map (13)Frank H (@War27H) reported

    @verizonfios @lifetimetv Fios sucks my wifi has been down for two days

  • Verizon Fios Outage Map (14)OOGBigWorm (@OOGBigWorm) reported

    Wish @verizonfios or a better internet service was in the area. @Xfinity makes no sense that the internet doesn’t work for more than 30min at a time if that during the day. Ridiculous that we are paying $160 a month for nothing and it’s been like this for months.

  • Verizon Fios Outage Map (15)Tazman (@Tazman9Tazman) reported

    @livingrightco @verizonfios customer service for cell phones was terrible back in 2008 drop them back then went with AT&T looks like Verizon has never gotten any better

  • Verizon Fios Outage Map (16)⚡Tsonchi⚡ (@Tsonchi) reported

    @verizonfios Yes I've both held the button in the front till it started blinking blue and then it was solid white and I did unplug it for about a minute plug it back in it was blinking and now it's solid white again still the same problem

  • Verizon Fios Outage Map (17)Heidi Who Told You Jerz Girls Have Chill? Hafeken (@HeidiHafeken) reported

    If you think Comcast customer service is bad, you've clearly never had to deal with @OptimumHelp. Hint: system upgrades during business hours not smart as you have crap customer service hours. Hey @verizonfios you were avail in my town in 2021 but not 2022?

  • Verizon Fios Outage Map (18)Ekim (@namlaK01) reported

    @verizonfios might possibly have the worst customer service around. Service has been out for 4 days and they keep saying it will be another 24 hours to fix.

  • Verizon Fios Outage Map (19)Verizon Support (@VerizonSupport) reported

    @ScottieBeam Oh no, we definitely want to get you back online as quickly as possible. Sorry to hear you're having trouble. Let's jump right into getting you connected, is this for Fios or 5G Home? -Melissa

  • Verizon Fios Outage Map (20)Verizon Support (@VerizonSupport) reported

    @Kurindal Good morning. This is not how we want you to feel about your internet service. We will be pleased to help. Do you currently have Verizon/Fios internet ot Verizon Wireless LTE or 5G internet? -Jacob

  • Verizon Fios Outage Map (21)Ray P 🇮🇹 🇺🇸 🏳️‍🌈🦩 (@BIGRAY57) reported

    @ZIA__NINA Hi Nina, all is well with us, except we are without internet and TV right now. Spectrum service here is horrible. How I miss the Verizon Fios from up there. Hope you are well!

  • Verizon Fios Outage Map (22)Raider_Mystic (@raider_mystic) reported

    Dear @verizonfios Can you PLEASE start providing service in the 21921 area code? PLEASE?? Our residents are sick of @Xfinity ‘s expensive, inconsistent, horrible service & terrible customer service & billing practices.Thank you!Sincerely-Residents of Cecil County, Maryland

  • Verizon Fios Outage Map (23)Verizon Support (@VerizonSupport) reported

    @ScottieBeam I hear your urgency, and I'm here to help. To make sure we're aligned, the internet service for your Wi-Fi, is it Fios or 5G home? -Melissa

  • Verizon Fios Outage Map (24)Tradingftp (@tradingftp) reported

    @livingrightco @verizonfios Call customer service they’re a big help you can figure out the menu. Then of course wait an hour then disconnect.

  • Verizon Fios Outage Map (25)Ekim (@namlaK01) reported

    @verizonfios might possibly have the worst customer around. Service has been out for 4 days and they keep saying it will be another 24 hours to fix.

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Verizon Fios Outage Map (2024)
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